Contact Us
Whether you spotted something out of date on one of our reviews, want to ask about how a no-KYC casino actually works, or have feedback on the site itself, this is the page to use. We read every message that comes in, though we can't offer personal gambling, legal or tax advice — for those, a licensed professional is the right call.
What we can help with
Bitcoin Casinos is a research and comparison site, not a casino, so there are limits to what our team can resolve directly. Here's a realistic breakdown of what to expect from us:
- Site corrections — if a bonus term, coin list, or licensing detail on one of our pages looks out of date, tell us and we'll check it against the operator's current terms.
- Editorial questions — how we scored a site, why one casino ranks above another, or what "no KYC" actually means in practice.
- General feedback — suggestions on what to cover next, or issues using the site itself.
- Not covered — we can't process deposits, withdrawals, account verification or disputes with any operator listed on this site. Those go through the casino's own support team, not us.
Questions about a specific casino
Account issues, delayed withdrawals, bonus disputes and verification problems all need to go to the operator directly, since we have no access to player accounts or transaction records. If you're weighing up where to play in the first place, our rankings of sites like BetPanda, CoinPoker Casino and Cryptorino cover supported coins, bonus terms, and payout speed to help you compare before you commit — that's a better starting point than a support ticket to us.
Before you get in touch, a few things worth checking
A lot of common questions are already answered elsewhere on the site, which can save you a wait for a reply:
- Curious how we rate and rank sites? See our methodology notes, which explain that no operator can pay for a better position.
- Unsure whether offshore crypto casinos are legal to use from your state? We cover the grey-area status of offshore operators, Curaçao and Anjouan licensing, and why individual state laws still matter, across our casino reviews.
- Concerned about your own play, or someone else's? Visit our Responsible Gambling page for tools, self-exclusion information, and the National Problem Gambling Helpline at 1-800-GAMBLER.
- Want to know more about who runs this site and how we work? Our About Us page covers that.
- Need the legal detail behind our reviews and disclosures? Our Terms and Conditions page has the full text.
A note on affiliate links
Bitcoin Casinos may earn a commission when readers click through to a casino listed on our site and sign up. This doesn't affect how we rank operators — commission never buys a better position, and we'll say so plainly if a highly-paying operator falls short on payout speed, licensing or fairness. If your message relates to a commercial partnership or a correction on a sponsored listing, please say so in your message so we can route it properly.
Responsible play, always
Crypto casinos carry real financial risk, including the added risk of crypto price volatility on top of the usual risk of losing your stake. Nothing on this site is designed to encourage anyone to gamble beyond what they can afford, and no message we receive changes that. Play is intended for adults only — 18+ or 21+ depending on the site and your state's rules — and readers in the US should check their own state's laws before signing up anywhere. If gambling has stopped feeling like entertainment, the National Problem Gambling Helpline (1-800-GAMBLER) is free, confidential, and available regardless of which site you play on.
What happens after you reach out
We aim to review every message, prioritising factual corrections and licensing or safety concerns first, since those affect what other readers see. General feedback and editorial questions get read too, though replies may take longer depending on volume. We won't ask for wallet seed phrases, private keys, or account passwords — anyone requesting those isn't part of our team.